Privacy Policy and Data Protection Statement

We are committed to protecting your privacy and handling your personal information with care. This policy explains how we manage inquiries, communication, and analytics data collected via our website.

What Data We Collect

We collect essential contact and browsing information to ensure high-quality service and site operations.

• Information provided via our contact forms, including your name, business details, email, and project requirements.
• Device and browser data gathered automatically for analytic purposes, to help us improve site performance.
• Communication preferences and records of your interactions with our team.
• Information obtained when you subscribe to updates or request resources from our consultancy.

How We Use Collected Data

Your data informs service delivery, supports client communication, and enhances website features.

• Responding to inquiries, providing requested information, and managing project coordination.
• Improving website usability and security through usage analytics and system monitoring.
• Sending relevant industry updates if you opt in, with full control to unsubscribe.
• Maintaining compliance with applicable data protection laws and regulatory requirements.

Our Legal Basis

We process data only when there is lawful justification and with your explicit or implied consent.

The main legal bases are consent (provided via contact forms), performance of a contract (project work), and legitimate interests (site analytics and feedback).

Information Sharing

We do not sell your data. Information is shared only for essential services or legal obligations.

• With vetted service providers strictly as required to support our operations (e.g., website hosting or email platforms).
• To comply with applicable laws or respond to legal or regulatory requirements where necessary.
• In the context of business transitions such as mergers, provided your rights remain protected.

Data Security

Your information is stored securely and protected by technical, organisational, and procedural safeguards. Only authorised team members have access, and data is retained only as long as required for business or compliance.

Your Rights

You may access, update, correct, or request deletion of your personal information, as provided by law.

• Access details of data held about you and request corrections if needed.
• Withdraw consent for communications or specific data uses at any time.
• Request your data be deleted or its processing restricted, subject to regulatory exceptions.
• Submit a complaint to relevant data protection authorities if unresolved concerns arise.

Cookie Policy

We use cookies for essential website functions, analytics, and to understand visitor interaction. For details, please see our full cookie policy.

See Cookie Policy See Cookie Policy

Contact Us

For privacy or data queries, please email, call, or write to our South Africa office. We review all requests sincerely.

Policy Updates

This privacy notice is reviewed regularly. Significant changes will be posted here and flagged on our website.